Privacy & Cookies Policy

Cornwall Roof Tents is a trading name of WOWooO Ltd. We take your privacy seriously and only collect and use personal data as needed to provide our services, process orders, and improve your experience on our website.

1. Who We Are

Cornwall Roof Tents is a trading name for WOWooO Ltd
Registered in England and Wales – Company No. 07791885
Email: hello@cornwallrooftents.uk

2. What Data We Collect

We may collect the following information when you use our website, place an order, or contact us:

  • Name and contact details (e.g. email, phone number, delivery address)

  • Vehicle details (for roof tent suitability)

  • Order details and communication history

  • Payment info (processed securely via third-party providers)

  • Website usage data via cookies (see below)

We only collect what we need and store it securely.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders

  • Respond to enquiries

  • Book showroom appointments or installations

  • Prevent fraud and ensure safe transactions

  • Improve our website and services

We do not sell or share your personal information with other companies for marketing.

4. Legal Basis

We use your data based on:

  • Contract – to fulfil your orders or appointments

  • Consent – where you’ve asked to hear from us

  • Legal obligations – for tax and record keeping

  • Legitimate interest – to improve our services or prevent fraud

5. Cookies

Our website uses cookies to:

  • Help you navigate and use the site

  • Understand how people use the website (via tools like Google Analytics)

  • Show embedded content (e.g. maps or forms)

You can control cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access the data we hold about you

  • Ask us to correct or delete your data

  • Withdraw your consent at any time

  • Lodge a complaint with the ICO (ico.org.uk)

To make a request, contact us at hello@cornwallrooftents.uk.

7. How Long We Keep Your Data

We only keep your data as long as necessary – usually for as long as you're a customer, or as required for legal and tax purposes.

8. Third Parties

We use trusted services to help us run our website and fulfil orders, such as:

  • Squarespace (website platform)

  • Secure payment providers (e.g. Stripe, PayPal)

  • Delivery couriers (for sending goods)

  • Analytics providers (e.g. Google Analytics)

These providers only access your data as needed and are committed to keeping it safe.

Questions?
Email us at hello@cornwallrooftents.uk